Monday, December 15, 2014

Not to excuse this particular server

It has been obvious for a while that system used by a lot of restaurants and bars that permits the server to make up a nickname for a customer to make sure that the customer gets the right order is a P.R. disaster waiting to happen. I'm surprised that more businesses don't get rid of it. Or at least make sure that the nickname doesn't appear on the receipt that the customer gets.